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WHY DID MY MEMBERSHIP TIER CHANGE?
Your membership tier at Alectrofag is determined by your spending. As you shop more with us, you accumulate points that elevate your status across three tiers: Bronze, Silver, and Gold. Initially, you earn 5 points for every £1 spent. Upon reaching the Gold tier, this rate increases to 6 points per £1!
IS IT POSSIBLE TO TRANSFER MY POINTS TO ANOTHER PERSON?
Regrettably, the points you accrue can only be utilized by the account holder.
CAN I COMBINE MY REWARDS?
Rewards are redeemable for a single purchase and cannot be combined with other discount codes.
HOW DO I ACCESS AND USE MY REWARDS?
Your rewards accumulate automatically over time. To access them, simply navigate to your account, copy your reward code, and apply it during checkout.